Shipping policy

Shipping Policy

At BatDoor, we’re committed to making your order experience as simple and straightforward as possible. That’s why we offer free worldwide shipping on every order.

Order Processing

Once your order is placed, please allow 1–2 business days for us to process and prepare it for shipment.

Orders are processed Monday through Friday. We do not process or ship orders on weekends or public holidays.

Delivery Times

After your order has been shipped, delivery generally takes 5–8 business days, depending on your location.

Please keep in mind that these delivery times are estimates and can occasionally vary due to circumstances outside of our control.

Order Tracking

As soon as your order leaves our facility, you’ll receive an email containing your tracking number.

Tracking information may take a little time to become active after your package has been dispatched, so don’t worry if there isn’t an immediate update.

Customs, Duties & Unexpected Delays

For international orders, your package may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country. Any such fees are the responsibility of the recipient.

While we do everything we can to get your order to you on time, delays caused by shipping carriers, customs, weather, or other circumstances beyond our control may occasionally occur.

Shipping Address

Please double-check your shipping information before completing your purchase.

BatDoor cannot be held responsible for orders that are delayed, lost, or delivered incorrectly because an inaccurate or incomplete address was provided at checkout.

Need Help?

If you have any questions about your order or its delivery, our team is here to help.

Please contact us through our Contact page, and we’ll be happy to assist you.